Warranty
Click to view Warranty Information:
Solar Panels Above 50W (excluding Semi Flexible)
For all modules rated at above 50W, except for use in marine applications.
If, within ten (10) years from the date of sale to the original purchaser, any module has a power output less than 90% of the minimum power specification at the time of delivery, as measured at Solar Camping Australia in both cases, then, provided that such loss in power is determined by Solar Camping Australia(at its sole discretion) to be due to defects in materials of workmanship, Solar Camping Australia will replace such loss in power by either providing to the buyer additional modules to make up the total wattage loss, at a cost pro-rated for the time in service of the faulty module, or by repairing or replacing the module, at the option of Solar Camping Australia. (excluding all marine installations)
For all modules rated at above 50W, used in marine applications.
If, within five (5) years from the date of sale to the original purchaser, any module has a power output less than 90% of the minimum power specification at the time of delivery, as measured at Solar Camping Australia in both cases, then, provided that such loss in power is determined by Solar Camping Australia(at its sole discretion) to be due to defects in materials of workmanship, Solar Camping Australia will replace such loss in power by either providing to the buyer additional modules to make up the total wattage loss, at a cost pro-rated for the time in service of the faulty module, or by repairing or replacing the module, at the option of Solar Camping Australia.
Product Workmanship Warranty – One Year Repair, Replacement or Refund.
Solar Camping Australia warrants the modules to be free from defects in materials and workmanship. The duration of this warranty is 12 months from the date of purchase.
Warranty is not transferable outside the one year period.
Claims under the warranty shall only be receivable if the buyer can provide the proof that the malfunction of module results exclusively from defects in materials and/or workmanship.
If the product conforms to this warranty, Solar Camping Australia will, at its option, will repair or replace the product, or refund the purchase price excluding freight charges.
The warranty does not cover failure of products due to improper application or installation, or due to special conditions of use unknown to Solar Camping Australia.
The remedy set forth in these paragraphs shall be the sole remedy provided under the warranty. The limited warranties set forth herein do not apply to any other module which, in Solar Camping Australia’s sole judgment, has been subject to misuse, neglect or accident, or which has been damaged through abuse, alteration, improper installation or application, or negligence in use, storage, transportation or handling, or has been repaired, or in any way tampered with. The limited warranties do not cover any transportation costs for return of modules, or for reshipment of any repaired or replaced module, or cost associated with installation, removal or reinstallation.
Solar Panels 50W and below (excluding Semi Flexible)
For all modules rated 50W and below.
If, within five (5) years from the date of sale to the original purchaser, any module has a power output less than 90% of the minimum power specification at the time of delivery, as measured at Solar Camping Australia in both cases, then, provided that such loss in power is determined by Solar Camping Australia(at its sole discretion) to be due to defects in materials of workmanship, Solar Camping Australia will replace such loss in power by either providing to the buyer additional modules to make up the total wattage loss, at a cost pro-rated for the time in service of the faulty module, or by repairing or replacing the module, at the option of Solar Camping Australia.
Product Workmanship Warranty – One Year Repair, Replacement or Refund.
Solar Camping Australia warrants the modules to be free from defects in materials and workmanship. The duration of this warranty is 12 months from the date of purchase.
Warranty is not transferable outside the one year period.
Claims under the warranty shall only be receivable if the buyer can provide the proof that the malfunction of module results exclusively from defects in materials and/or workmanship.
If the product conforms to this warranty, Solar Camping Australia will, at its option, will repair or replace the product, or refund the purchase price excluding freight charges.
The warranty does not cover failure of products due to improper application or installation, or due to special conditions of use unknown to Solar Camping Australia.
The remedy set forth in these paragraphs shall be the sole remedy provided under the warranty. The limited warranties set forth herein do not apply to any other module which, in Solar Camping Australia’s sole judgment, has been subject to misuse, neglect or accident, or which has been damaged through abuse, alteration, improper installation or application, or negligence in use, storage, transportation or handling, or has been repaired, or in any way tampered with. The limited warranties do not cover any transportation costs for return of modules, or for reshipment of any repaired or replaced module, or cost associated with installation, removal or reinstallation.
Semi Flexible Solar Panels
Portable Solar Panel Kits
Product Workmanship Warranty – One Year Repair, Replacement or Refund.
Solar Camping Australia warrants the modules to be free from defects in materials and workmanship. The duration of this warranty is 12 months from the date of purchase.
Warranty is not transferable outside the one year period.
Claims under the warranty shall only be receivable if the buyer can provide the proof that the malfunction of module results exclusively from defects in materials and/or workmanship.
If the product conforms to this warranty, Solar Camping Australia will, at its option, will repair or replace the product, or refund the purchase price excluding freight charges.
The warranty does not cover failure of products due to improper application or installation, or due to special conditions of use unknown to Solar Camping Australia.
The remedy set forth in these paragraphs shall be the sole remedy provided under the warranty. The limited warranties set forth herein do not apply to any other module which, in Solar Camping Australia’s sole judgment, has been subject to misuse, neglect or accident, or which has been damaged through abuse, alteration, improper installation or application, or negligence in use, storage, transportation or handling, or has been repaired, or in any way tampered with. The limited warranties do not cover any transportation costs for return of modules, or for reshipment of any repaired or replaced module, or cost associated with installation, removal or reinstallation.
Solar Controllers / Regulators
Regulators must be returned to Solar Camping Australia for technical inspection to prove product failure or neglectful use.
Inverters
Inverters must be returned to Solar Camping Australia for technical inspection to prove product failure or neglectful use.